FAQ

Frequently asked questions

Didn't find your answer? Write to us or call us.

Additional services

Do you also offer social media management, photography and video?

Yes. We manage Instagram and Facebook profiles, create content and campaigns, and provide product and corporate photography, video production and post-production.

General

How does working with MindBe work?

Reach out to us by e-mail, phone or the contact form. We will schedule an in-person or online meeting to discuss your ideas and expectations, then prepare a tailored offer and send it to you by e-mail. Once you accept it, we get to work.

Who do you work for?

Companies of all sizes – from startups to established businesses. We design every project individually based on what your business really needs.

How much does it cost?

The price always depends on the scope and requirements of the project. After an initial meeting we will send you a tailored offer; enquiries are free of obligation.

Infrastructure

Can you help us move to the cloud?

Yes. We help with cloud migration, management and optimisation. If you prefer your own infrastructure, we will deliver a complete on-premise solution.

Do you also handle cyber security and NIS2 obligations?

Yes. We protect IT infrastructure using modern technologies and monitoring, and we can help you find out whether the NIS2 cyber security obligations apply to your organisation, including analysis and implementation.

Support

What is prophylaxis and why do we need it?

Prophylaxis is regular system maintenance – updates, checks and preventing problems before they cause an outage. It keeps your IT running reliably and securely.

Can we sign a service contract with you?

Yes. If you want long-term certainty that your IT is taken care of, we will sign a service level agreement (SLA) with clearly defined terms.

Web systems

Which platforms do you build online stores on?

We work with the popular platforms WooCommerce and Shoptet. We will recommend the right solution for your needs and take care of everything from design to launch.

Will you look after the website after launch?

Yes. We provide technical supervision, fixes, updates and optimisation of websites and applications. We can also extend your website with features such as a booking system, language versions, a newsletter or an accounting system integration.

Have a project?

Let's create something great together.

Write to us or call us – we will be happy to discuss what you need.